Privacy Policy

This policy applies to information collected through the MyACAPolicy website, including details entered on the signup page, messages sent through the contact page, and the technical records a website keeps as pages load.

It does not cover the websites of insurance companies, the Marketplace, or any other organization reached through a link from here. Those organizations publish their own policies, and their handling of information is governed by those policies rather than this one.

Only what is typed into a form on this website is collected directly. That can include:

• A first and last name.
• An email address and a phone number.
• A password created at signup, which is stored in a protected form.
• Details described voluntarily in a message, such as household size, the timing of a life change, or the doctors and prescriptions that matter to a household.
• Whether consent to text messages was given, and when.

Sensitive identifiers such as Social Security numbers are not requested on this website, and they should not be sent through it.

Like most websites, this one records limited technical information as pages are served. That can include a browser type and version, a device type and screen size, the general region indicated by a network address, which pages were opened, and the website that referred the visit.

This information is used to keep the website working properly and to understand which pages people find useful. It is not used to build an advertising profile of an individual visitor.

• To answer the coverage question that was asked, in the context of the household described.
• To reply to a message, and to follow up on a request that is still open.
• To maintain a signup, including resetting a password when that is requested.
• To send text messages where consent to them has been given, and only within the scope of that consent.
• To keep the website secure, prevent misuse, and fix problems that come up.
• To meet obligations that the law places on a business of this kind.

Information submitted on this website is not used for automated decision making about anyone.

Text message consent is collected separately on the signup page and is never required in order to receive information or guidance. Consent given for service messages is separate from consent given for promotional messages, and each can stand on its own.

• Message frequency varies with what was asked.
• A mobile carrier may charge its own standard message and data rates.
• Replying STOP ends further text messages.
• Replying HELP returns support information.
• Phone numbers collected for text messages are not shared with third parties for their own marketing.

Personal information is never sold, rented or traded for marketing purposes. It is shared only in these limited situations:

• With service providers who make this website and its messages work, such as hosting, email delivery and text message delivery, and only to the extent needed to perform that work.
• With an insurance company or the Marketplace when a request has been made to move forward with something, and only with what that step requires.
• Where a law, subpoena or valid legal process requires disclosure.
• Where disclosure is needed to protect the safety, rights or property of a person or of MyACAPolicy.

Service providers are expected to protect the information they handle and to use it only for the purpose it was given to them for.

This website uses only what it needs to function and to understand general usage. Browser settings can block or delete cookies, and most browsers explain how in their own help pages. Blocking them may stop parts of the website from behaving as intended.

No advertising network is given access to build a cross site profile of visitors to this website.

Information is kept for as long as it is needed to answer an open question, to maintain a signup that is still in use, and to meet record keeping obligations that the law sets. After that it is deleted or reduced to a form that no longer identifies anyone.

A request to delete information can be made using the details at the end of this page.

Reasonable administrative and technical measures are used to protect the information held, including encrypted connections when forms are submitted, protected storage of passwords, and access limited to what is necessary.

No website or method of transmission can be guaranteed completely secure, and that should be kept in mind when deciding what to include in a message.

• Ask for a copy of the personal information held about you.
• Ask for a correction where something held is wrong or out of date.
• Ask for deletion of information that is no longer needed for an open request or required by law.
• Withdraw text message consent at any time by replying STOP, or by asking in writing.
• Ask to stop receiving email that is not a direct reply to something you sent.

Requests are answered within the period the law allows. Verification of identity may be needed first, so that information is not given to the wrong person.

This website is not directed at children, and signups are not knowingly created for anyone under eighteen. Details about a child may be submitted only by that child's parent or legal guardian, and only as part of a household coverage question. If information about a child has reached this website in any other way, a request through the details below will lead to its removal.

Links on this website may lead to government resources, insurer websites, plan directories or drug lists. Once a visitor follows such a link, this policy no longer applies, and the privacy practices of that destination take over. Reading the policy posted there before entering personal information is always worthwhile.

This policy may be updated as the website changes or as privacy rules change. The updated version applies once it appears on this page, and the date shown near the top reflects the most recent revision. Where a change is significant, a notice will be placed on the website.

Questions about this policy, or requests about information held, can be sent using the details below, which are the only contact points for MyACAPolicy.

• Phone +1 (918) 317-0105
• Email [email protected]
• Address 400 S Elm Plz Broken Arrow OK 74012